Terms & Conditions
Pre-Course Learning
24 Hours - Once registered, you'll receive an email within that time frame from no-reply@bwfat.com.au the RTO (Registered Training Organisation) whose platform we use to facilitate the online learning.
3 Attempts - You get three attempts at each question, then the system requires you to re-read the learning material before allowing another three attempts.
7 Day Grace Period - There is a seven day grace period for those who cannot complete the pre-course learning, for whatever reason, prior to the course commencing. Beyond that, participants are required to re-register and complete the course again.
mm
Late Sign Up
Complete the online learning as soon as the RTO give you access to the system.
mm
Training Day
Arrive on time!
Bring photo ID
U18's require a parental consent form.
Successfully complete 2 min's uninterrupted CPR (on the floor) among other practicals.
Receive your nationally recognised certificate via email - same day!
mm
Latecomers
Our trainers hit the ground running with the practical starting within the first 5 minutes of the session. You cannot afford to be late. However, circumstances arise and latecomers are welcome to join the class at their earliest convenience, but will be required to return and sit in on the portion of the session they missed.
These are nationally recognised courses, heavily regulated by ASQA, our governing body, who do not allow anyone a Statement of Attainment who has not received ALL of the course information.
mm
Reschedule / Cancel
You can reschedule / cancel your course at any time using the reschedule / cancel buttons in your confirmation email (fully refundable).
We use Square Payment Processing who state: It takes 2-7 business days to process a refund with Square. Once the refund is processed and sent to your customer's card issuing bank, it can take another 2-7 business days (depending on the bank's processing speeds) for the refund to post to your customer's account.
Courses cannot be cancelled in the 24 hours prior to the course commencing.
Courses can only be rescheduled in that time frame by emailing admin@profirstaidandcpr.com.au.
mm
